Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag an issue with a site we cover? We read everything that comes in and use it to keep our coverage of anonymous casinos and crypto gambling sites accurate for US players.
How to reach us
The best way to contact Online Crypto Casino is by email at [email protected]. We aim to reply within 48 hours, though it can occasionally take a little longer during busy periods. Please include as much detail as possible — the casino name, page URL, or specific bonus terms in question — so we can look into it quickly.
What we can help with
- Corrections or updates to a casino review, rating, or bonus listing
- Questions about how we assess and rank sites like BetPanda, CoinCasino, or the other operators featured on this site
- Reports of a broken link, outdated offer, or a promotion that no longer matches what an operator advertises
- General feedback on our non-GamStop casino coverage or other content
- Suggestions for topics or operators you'd like to see covered
What we can't help with
We're an independent review and comparison site, not a casino operator. That means we can't process deposits or withdrawals, resolve account disputes, verify your identity, or access your gambling account with any operator. Those issues need to go directly to the casino's own support team through the site or app you're playing on.
We also can't provide financial, legal, or tax advice. If you have questions about how gambling winnings or crypto gains are taxed in your situation, speak to a qualified tax professional — rules vary and we're not in a position to give definitive guidance.
If gambling has stopped feeling fun
If you or someone you know is struggling to control their gambling, free confidential support is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER. Keep in mind that offshore crypto casinos often don't offer the same self-exclusion tools or player protections that state-regulated operators provide, so it's worth building your own limits before you play. Our Responsible Gambling page has more on setting deposit limits, recognising warning signs, and where to find further support.
Before you write in
A few quick checks can save you a round trip:
- Read our Terms and Conditions if your question is about how this site operates or how we use the information you submit
- Check the About Us page for background on who writes and reviews our content, including how our editorial process works
- If your query is about a specific bonus, note that wagering requirements, deposit minimums, and eligibility restrictions are usually listed alongside the offer itself on the operator's own site — we link to the operator's terms wherever we reference a promotion
A note on advertising and independence
Online Crypto Casino may earn a commission when readers sign up through links on this site. That relationship never decides how a casino is rated or ranked — our scoring is based on factors like licensing, coin support, payout speed, and game fairness, not on who pays us. If you have concerns about a specific paid placement or sponsored feature, mention it in your email and we'll address it directly.
Eligibility reminder
This site is intended for adults of legal gambling age in their jurisdiction — 18 or 21 depending on the operator and applicable state rules. Offshore crypto casinos operate in a legal grey area for US players: they're typically licensed in jurisdictions like Curaçao or Anjouan rather than by any US regulator, and availability varies by state. If you're contacting us to ask whether a particular site is legal where you live, we can point you to general information, but you should also check your own state's current gambling laws before playing.